Annieflower guarantee 100% customer satisfaction. That means we will full refund if there is an unsolved complaints.

AnnieFlower guarantees to ship only the freshest flowers, fruits, and other items on time, to full value, and in good conditions.

We guarantee to provide quality service in terms of order processing and shipping. We will let you know where your order is being processed in our websites and via email in the first time available.

If you have any complaints about the order delivered, please let us know within 7 days after delivery.

WITH RESPECT TO EITHER OF OUR GUARANTEES, OUR SOLE MAXIMUM LIABILITY WILL NOT BE MORE THAN TO REFUND THE PURCHASE PRICE OR TO REPLACE AND DELIVER EQUIVALENT PRODUCT ITEMS, AS APPROPRIATE, AS SOON AS REASONABLY POSSIBLE. THE APPLICABLE GUARANTEE MUST BE BROUGHT WITHIN FIFTEEN (15) DAYS AFTER DELIVERY OR WE SHALL NOT BE LIABLE AND YOU WILL HAVE WAIVED ANY AND ALL RELATED CLAIMS REGARDING SUCH PRODUCT ITEMS.

If you have any concerns about our quality of products or services, do not hesitate to contact us